- Navigate to the new portal at https://support.engineyard.com and click the sign in button
- On the sign-in modal, click the “Forgot my password” link (do not use any of the single sign on options)
- Enter the same email address you use to login to https://cloud.engineyard.com and https://eyk.ey.io, and click submit:
- You’ll receive an email similar to the below (please check SPAM folder as well):
- Click on the link provided in the email and create a new password:
Once this is done, you’ll be logged in to the portal. Use this email and password combination to log in to the Portal in the future.
Thank you for your continued support. Please reach out to us by submitting a support ticket if you have any questions and we will be more than happy to assist. Also, please visit our FAQs on the portal change.