Termination Failed error when shutting down an instance

Occasionally, Amazon cannot shut down an instance when a termination request is made. If this happens, you get a “Termination Failed” message.

The Instances list on the Environment page shows “Termination Failed” for one or more instances.

termination failed message

To resolve a Termination Failed error

  1. Do one of the following:

    • Click Retry to try again to terminate the instance. If the instance does not terminate within 10 minutes, you see another “Termination Failed” message.

    • Click Force to force-terminate the instance.

      Important! If you select Force, the termination snapshot might not be good. If you later boot a cluster and use a “force-terminated” snapshot for the application instance, make sure to test the instance.

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