Updated: April 24, 2023
To contact Engine Yard support:
- File a support request ticket.
- Start a live chat when offered on the existing or new support request ticket pages.
- For pre-arranged support events only, use the #engineyard IRC channel at irc.libera.chat.
- Last resort: 1-866-518-YARD (9273). We actively monitor inbound calls at all times, but you might go to our voicemail; if so, please leave a message and we will get back to you as soon as we can.