You will have 5 business days from the original failed transaction date to make payment to your account in order to ensure no interruptions to your service. If you need additional time beyond the 5 business days, please reach out to email@example.com.
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Billing/Finance How long do I have to pay my failed charges? I've cancelled my account, why am I being charged? Can I view my billing history and who on my account can see billing history? How do I update my credit card information? Verifying your monthly Engine Yard bill My credit card expired or was declined and the payment failed. How do I fix it to prevent my account from being suspended? When do you charge my credit card? My company wants to cancel its services with Engine Yard. How do we do that? My Accounting Department requires some additional information on invoices. How can I obtain/ view a detailed breakdown of my invoices? We can't pay by credit card. Can you invoice my company?